If you ever have any questions, please feel free to contact Autoality:
By Phone: (412) 860-8710
By Email: firstname.lastname@example.org
Warehouse Location: 1004 Becks Run Rd, Pittsburgh, PA 15210 (Behind Cutuly Auto Sales)
Directions: After turning onto Becks Run Rd. from E. Carson St., you will need to make a quick right onto Fagel St. to enter our parking lot. If you are driving down Becks Run Rd. toward E. Carson St., you will need to make a left after Cutuly Auto Sales onto Fagel St. to enter our parking lot.
Shipping Options & Rates
***Receive Free Ground Shipping on orders over $100***
Detailier's Club Member's or prospective members, please see the section titled Detailer's Club Shipping Options for your shipping information.
I know not every detailer is the same, which is why I offer multiple shipping options based on the weight of your order and how quickly you would like to receive it. Before you start the checkout process, you can see all the shipping options available to you and their estimated cost. When you are viewing your shopping cart, click on "estimate shipping charges" located under the Total Weight of your order. You will be prompted to enter some basic shipping information to see the available options and pricing. During checkout, please choose the option that works best for you. Below, you will find information on our available shipping options. Please feel free to contact me with any questions you have!
- Ships Free - Free
This shipping option is available for select items throughout the website. When you see the Ships Free logo next to the item price, you know that item receives Free Shipping, with no minimum quantity or minimum order amount. With the Ships Free option, you can add as many qualifying items to your order and they will ship for free. In the event you add an item to your order that does not qualify for the Ships Free option, you will have your choice of the three shipping options listed below; Lightweight Shipping, Economy Shipping or Ground Shipping. This option is available for orders shipping to one address within the Continental United States. Delivery time for the Ships Free option is normally 1-8 business days.
- Lightweight Shipping - $2.95
This option is available for orders weighing 13 oz. or less shipping to any US address. Delivery time for Lightweight Shipping is normally 3-5 business days.- Economy Shipping - $4.95
This option is available for orders weighing between 14 oz. and 8 lb/15 oz to any address within the Continental United States. Delivery time for Economy Shipping is normally 3-8 business days.- Ground Shipping - $6.95
This option is available for orders shipped to one address within the Continental United States. Delivery time for Ground Shipping is normally 1-4 business days. Free Ground Shipping for orders over $100.00!
Note: Hazardous materials and aerosol products cannot be shipped via Lightweight Shipping or to Hawaii and Alaska.
Customers outside of the United States, at this time we do not ship internationally.
Shipping Option and Rates: Alaska & Hawaii
Autoality ships to Alaska and Hawaii utilizing Fedex Smart Post and the United States Postal Service. Flat shipping rates are based on the total value of your order. We cannot ship aerosol products due to federal regulations. Gallons or over sized packages may require additional shipping charges. You will be contacted for approval before shipment if additional shipping charges apply.
Order Value Shipping Rate
Under $25.00 $9.95
$25.00 - $49.99 $14.95
$50.00 - $74.99 $17.95
$75.00 - $99.99 $20.95
$100.00 - $149.99 $23.95
$150.00 - $199.99 $25.95
$200.00 - $249.99 $28.95
$250.00 - $299.99 $31.95
Over $300.00 $33.95
Detailer's Club Shipping Options
The Detailer's Club shipping options are different from the "retail" based shipping options. All Detailer's Club members pay exact shipping charges at checkout. We pass along all our discounts so you can save the most money possible. Your shipping charges will vary depending upon your order's weight and the distance it has to travel. At checkout, Member's, will be presented with multiple shipping options along with their cost. As a member, you have the option of choosing between Fedex Ground or Home Delivery, Fedex SmartPost, USPS Priority Mail or the new Lightweight Shipping Option. All packages ship from 1004 Becks Run Rd, Pittsburgh, PA 15237 and reflect the exact cost of shipping your order.
Items must be returned within 30 days from date of purchase in original packaging. Please see exceptions below. To return an item, please give us a call or send us an email so we can issue a Return Authorization Number and provide instructions. Write the Return Authorization Number on the outside of the package and ship the package prepaid. Returns without a Return Authorization Number will not be accepted. The cost of the item, minus the shipping charges, will be promptly refunded via the payment method used.
Custom fit accessories, polishers and buffers are subject to a 20% restocking fee if products have been used or opened. There is no restocking fee for a defective product returned in exchange for the same product. If you have received a defective item, please contact us immediately so we can get the problem corrected!
In the instance there is an order discrepancy, we need to be notified within 5 business days of receiving your order so we can make the correction.
Do you charge sales tax?
Yes, if you are a resident of Pennsylvania, 7% sales tax will be added to your purchase total (excluding shipping) at checkout.
At Autoality, we respect the privacy of our customers! Autoality is not in the business of reselling any of our customers information. You can count on us to never share any information you provide to us over the website, by phone or in person. Please rest assured that any information given to us stays with us!