Autoality - Home of The Detailers Club

Account Login

Shopping Cart

Go to Cart
Cart contains 0 Item(s)
$0.00
HomeProductsJoin the Club!Customer ServiceContact Us
Product Categories

CALL WITH QUESTIONS:

412.860.8710

WAREHOUSE HOURS:

Monday - Friday: by appt only
customerservice@autoality.com

Open to public 3rd Saturday of the month from 8am - 2pm
Accepted Cards - Discover, Mastercard, Visa, American Express
Payment Processing

Customer Service

Holiday Sale!

1. Save 15%* off your order and receive Free Shipping on orders over $75. Coupon Code: HOLIDAY will load automatically during checkout. *Sale excludes 5-gallon sizes
1A. Detailer's Club Members, Save an additional 3% off Member Pricing. Coupon Code: DCHOLIDAY will load automatically during checkout.
2. Sale ends Friday 12/15/17 at 11:59 pm EST. 
3. Free Shipping offer applies to orders over $75 shipped to one address within the continental U.S. Not valid on Detailer's Club orders. $75 minimum is after discounts are applied and does not include sales tax or shipping charges.
4. Valid on in stock merchandise only. No rain checks.
5. Returns will adjust orders and any applicable discounts accordingly.
6. Expired promotions will not apply to new orders.
7. New promotions cannot be applied to past orders.

If you ever have any questions, please feel free to contact Autoality:
  • By Phone:  (412) 860-8710
  • By Email:  customerservice@autoality.com
  • Warehouse Location: 1004 Becks Run Rd, Pittsburgh, PA 15210 (Behind Cutuly Auto Sales)
  • Directions: After turning onto Becks Run Rd. from E. Carson St., you will need to make a quick right onto Fagel St. to enter our parking lot. If you are driving down Becks Run Rd. toward E. Carson St., you will need to make a left after Cutuly Auto Sales onto Fagel St. to enter our parking lot.

Shipping Options & Rates


***Receive Free Ground Shipping on orders over $100***

Detailier's Club Member's or prospective members, please see the section titled Detailer's Club Shipping Options for your shipping information. 

I know not every detailer is the same, which is why I offer multiple shipping options based on the weight of your order and how quickly you would like to receive it. Before you start the checkout process, you can see all the shipping options available to you and their estimated cost. When you are viewing your shopping cart, click on "estimate shipping charges" located under the Total Weight of your order. You will be prompted to enter some basic shipping information to see the available options and pricing. During checkout, please choose the option that works best for you. Below, you will find information on our available shipping options. Please feel free to contact me with any questions you have!  

- Ships Free - Free

This shipping option is available for select items throughout the website. When you see the Ships Free logo next to the item price, you know that item receives Free Shipping, with no minimum quantity or minimum order amount. With the Ships Free option, you can add as many qualifying items to your order and they will ship for free. In the event you add an item to your order that does not qualify for the Ships Free option, you will have your choice of the three shipping options listed below; Lightweight Shipping, Economy Shipping or Ground Shipping. This option is available for orders shipping to one address within the Continental United States. Delivery time for the Ships Free option is normally 1-8 business days.
- Lightweight Shipping - $2.95 
This option is available for orders weighing 13 oz. or less shipping to any US address. Delivery time for Lightweight Shipping is normally 3-5 business days.
- Economy Shipping - $4.95
This option is available for orders weighing between 14 oz. and 8 lb/15 oz to any address within the Continental United States. Delivery time for Economy Shipping is normally 3-8 business days.
- Ground Shipping - $6.95
This option is available for orders shipped to one address within the Continental United States. Delivery time for Ground Shipping is normally 1-4 business days. Free Ground Shipping for orders over $100.00!
Note:  Hazardous materials and aerosol products cannot be shipped via Lightweight Shipping or to Hawaii and Alaska.
International Shipping

Customers outside of the United States, at this time we do not ship internationally. 


Shipping Option and Rates: Alaska & Hawaii
Autoality ships to Alaska and Hawaii utilizing Fedex Smart Post and the United States Postal Service. Flat shipping rates are based on the total value of your order. We cannot ship aerosol products due to federal regulations. Gallons or over sized packages may require additional shipping charges. You will be contacted for approval before shipment if additional shipping charges apply.
Order Value           Shipping Rate
Under $25.00            $9.95
$25.00 - $49.99        $14.95
$50.00 - $74.99        $17.95
$75.00 - $99.99        $20.95
$100.00 - $149.99    $23.95
$150.00 - $199.99    $25.95
$200.00 - $249.99    $28.95
$250.00 - $299.99    $31.95
Over $300.00            $33.95
Detailer's Club Shipping Options

The Detailer's Club shipping options are different from the "retail" based shipping options. All Detailer's Club members pay exact shipping charges at checkout. We pass along all our discounts so you can save the most money possible. Your shipping charges will vary depending upon your order's weight and the distance it has to travel. At checkout, Member's, will be presented with multiple shipping options along with their cost. As a member, you have the option of choosing between Fedex Ground or Home Delivery, Fedex SmartPost, USPS Priority Mail or the new Lightweight Shipping Option. All packages ship from 1004 Becks Run Rd, Pittsburgh, PA 15237 and reflect the exact cost of shipping your order.

Return Policy
Items must be returned within 30 days from date of purchase in original packaging. Please see exceptions below. To return an item, please give us a call or send us an email so we can issue a Return Authorization Number and provide instructions. Write the Return Authorization Number on the outside of the package and ship the package prepaid. Returns without a Return Authorization Number will not be accepted. The cost of the item, minus the shipping charges, will be promptly refunded via the payment method used.
 
Custom fit accessories, polishers and buffers are subject to a 20% restocking fee if products have been used or opened. There is no restocking fee for a defective product returned in exchange for the same product. If you have received a defective item, please contact us immediately so we can get the problem corrected!

Order Discrepancies
In the instance there is an order discrepancy, please notify us within 5 business days of receiving your order so we can make the correction. 
Do you charge sales tax?
Yes, if you are a resident of Pennsylvania, 7% sales tax will be added to your purchase total (excluding shipping) at checkout.
Sale Terms and Conditions

1. All sales end at 11:59 pm EST on the date listed as the end date.
2. Sale prices are valid on in stock items only.
3. No rain checks.
4. Returns will adjust orders and applicable discounts accordingly.
5. Expired promotions will not apply to new orders.
6. New promotions cannot be applied to past orders.
7. Any free shipping offers apply to orders shipped to 1 address within the continental United States.
8. Qualification for free shipping offers are after all discounts have been applied and do not include shipping charges or sales tax.
9. Detailer's Club sales are not posted on the website. All Detailer's Club sales will be emailed directly to Members.
 
Privacy Policy
At Autoality, we respect the privacy of our customers! Autoality is not in the business of reselling any of our customers information. You can count on us to never share any information you provide to us over the website, by phone or in person. Please rest assured that any information given to us stays with us!

The page you requested either is no longer available or access to it has been restricted.

Home·Products·Join the Club!·Customer Service·Contact Us·Tour the Warehouse·About Us·Blog

© Copyright 2017 Autoality. All rights reserved. Website Design & Development by Red Leaf Development
Autoality Incorporated
1004 Becks Run Rd.
Pittsburgh, PA 15210
412.860.8710
customerservice@autoality.com