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Updated 10.21.21 @ 3:37pm ET
Shipping Options & Rates
- Ships Free - Free
This shipping option is available for select items throughout the website. When you see the Ships Free logo next to the item price, you know that item receives Free Shipping, with no minimum quantity or minimum order amount. With the Ships Free option, you can add as many qualifying items to your order and they will ship for free. In the event you add an item to your order that does not qualify for the Ships Free option, you will have your choice of the three shipping options listed below; Lightweight Shipping, Economy Shipping or Ground Shipping. This option is available for orders shipping to one address within the Continental United States. Delivery time for the Ships Free option is normally 1-8 business days, however transit disruptions due to Covid-19 might extend the normal delivery range.
- Economy Shipping - $5.95
This option is available for orders weighing between 1 oz. and 8 lb/15 oz to any address within the Continental United States. Delivery time for Economy Shipping is normally 3-9 business days, however transit disruptions due to Covid-19 might extend the normal delivery range.- Ground Shipping - $7.95 (Orders under $25.00 - $9.95)
This option is available for orders shipped to one address within the Continental United States. Delivery time for Ground Shipping is normally 1-6 business days, however transit disruptions due to Covid-19 might extend the normal delivery range. Free Ground Shipping for orders over $100.00!
Note: Hazardous materials and aerosol products cannot be shipped via Lightweight Shipping or to Hawaii and Alaska.
Customers outside of the United States, at this time we do not ship internationally.
Autoality ships to Alaska and Hawaii utilizing Fedex Smart Post and the United States Postal Service. Flat shipping rates are based on the total value of your order. We cannot ship aerosol products due to federal regulations. Gallons or over sized packages may require additional shipping charges. You will be contacted for approval before shipment if additional shipping charges apply.
Order Value Shipping RateUnder $25.00 $9.95$25.00 - $49.99 $14.95$50.00 - $74.99 $17.95$75.00 - $99.99 $20.95$100.00 - $149.99 $23.95$150.00 - $199.99 $25.95$200.00 - $249.99 $28.95$250.00 - $299.99 $31.95Over $300.00 $33.95
The Detailer's Club shipping options are different from the "retail" based shipping options. All Detailer's Club members pay exact shipping charges at checkout. We pass along all our discounts so you can save the most money possible. Your shipping charges will vary depending upon your order's weight and the distance it has to travel. At checkout, Member's, will be presented with multiple shipping options along with their cost. As a member, you have the option of choosing between Fedex Ground or Home Delivery, Fedex SmartPost. All packages ship from 1004 Becks Run Rd, Pittsburgh, PA 15237 and reflect the exact cost of shipping your order.
Order DiscrepanciesItems must be returned within 30 days from date of purchase in original packaging. Please see exceptions below. To return an item, please give us a call or send us an email so we can issue a Return Authorization Number and provide instructions. Write the Return Authorization Number on the outside of the package and ship the package prepaid. Returns without a Return Authorization Number will not be accepted. The cost of the item, minus the shipping charges, will be promptly refunded via the payment method used.Custom fit accessories, polishers and buffers are subject to a 20% restocking fee if products have been used or opened. There is no restocking fee for a defective product returned in exchange for the same product. If you have received a defective item, please contact us immediately so we can get the problem corrected!
In the instance there is an order discrepancy, please notify us within 5 business days of receiving your order so we can make the correction.
Sale Terms and ConditionsYes, if you are a resident of Pennsylvania, 7% sales tax will be added to your purchase total (excluding shipping) at checkout.
1. All sales end at 11:59 pm EST on the date listed as the end date.2. Sale prices are valid on in stock items only.3. No rain checks.4. Returns will adjust orders and applicable discounts accordingly.5. Expired promotions will not apply to new orders.6. New promotions cannot be applied to past orders.7. All free shipping offers apply to "retail" orders shipped to one address within the continental United States.8. Qualification for free shipping offers are after all discounts have been applied and do not include shipping charges or sales tax.9. Free Shipping offers do not apply to Detailer's Club orders.
10. Promotions requiring a minimum dollar amount spent for application do not include sales tax, shipping charges, gift certificates or other similar charges towards minimum required spend.11. Coupon codes are a combination of capital letters and/or numerals.
12. All sales exclude 5 Gallon sized items, Mix & Match 5-pk's and, Machine Polishers, FLEX and Detailer's Club Membership unless otherwise noted.13. Detailer's Club Members, only coupon codes beginning with DC are valid on Detailer's Club orders. All Detailer's Club coupon codes will load automatically.
14. Detailer's Club coupon codes will load automatically.
At Autoality, we respect the privacy of our customers! Autoality is NOT in the business of reselling any of our customers information. You can count on us to never share any information you provide to us over the website, by phone or in person. Please rest assured that any information given to us stays with us!